What currency are your prices in?
How do I know which size will fit me best?
Our size guide serves as a general guideline for helping you find your correct size fit. If you are unsure or need help determining your right size, please contact us (email@example.com) before purchasing.
What if I need to change or cancel my order?
What if an item is not the colour that I thought it was?
How do I care for my bikinis/swimsuits?
To prolong the life of your bikini, please
- always rinse with clear cold water in a mild soap to remove perspiration, salt from salt water, sun cream, oils and chemicals. Never leave to soak.
- Drip dry in shade (never dry in direct sunlight)
- Avoid rough surfaces, excessive contact with suntan oils and lotions, over chlorinated and over heated spas and pools
- Do not use strong detergent or fabric softener, bleach
What's the status of my order
How long will it take to receive my order?
Can you ship internationally?
Will I have to pay customs and duties taxes?
Can I get my order sooner?
What payment options do you offer?
How can I use a voucher/discount code?
Can I return products?
How can I return my order?
Please give us prior written notice (by email firstname.lastname@example.org).
You can send back your order to the following address:
Logsta Germany GmbH, c/o OCEANCHILD
84453 Mühldorf am inn
Please make sure, to include your name, order number, and order date and do not remove the hangtags and barcodes.
Will my shipping costs be reimbursed?
Who carries the return shipping costs?
for supporting our dream to create cool, effortless and minimalistic swimwear and ready to wear designs for the beautiful women around us.
We hope you enjoy OCEANCHILD as much as we love working on it.
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